INTRODUCTION

Welcome to www.ice-quake.com These Terms and Conditions govern your use of our website and your purchases from our online shop. By accessing and using our website, you agree to comply with these Terms and Conditions. Please read them carefully before making any purchases.

DEFINITIONS

“Website” refers to www.ice-quake.com

“Products” refer to the digital software, games, board games, and books available for purchase on the website.

“Prelaunch Products” refer to products that are offered for sale before their official release date.

“Digital Products” refer to products that are delivered electronically and do not require physical shipping.

PRODUCT INFORMATION

We make every effort to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not warrant that the product descriptions or any other content on the website are accurate, complete, reliable, or error-free.

PRELAUNCH PRODUCTS

4.1 Preorder and Payment

Prelaunch products may be available for preorder before their official release date. By preordering a product, you agree to pay the specified price at the time of placing the order. Payment for prelaunch products will be processed immediately.

4.2 Cancellation

You have the right to cancel your preorder for a prelaunch product before its official release date. After the release date, preorders cannot be canceled. Please contact our customer support team for assistance with prelaunch product cancellations.

4.3 Refunds

If you decide to cancel your preorder before the official release date, you will be eligible for a full refund. Refunds for canceled preorders will be processed within 5 days of receiving your cancellation request.

PAYMENT AND PRICING

5.1 Payment Methods

We accept various payment methods for purchases, including credit/debit cards, electronic funds transfer, and other methods as specified on the website.

5.2 Pricing

Product prices are displayed in USD and are inclusive of any applicable taxes, unless otherwise stated. The final purchase price will be displayed during the checkout process before payment is completed.

DELIVERY OF DIGITAL PRODUCTS

6.1 Digital Delivery

Digital products will be delivered electronically to your account or email address associated with your purchase. You may be required to create an account on our website to access and download digital products.

6.2 Delivery Time

Digital products are usually delivered instantly or within a short period after successful payment. However, delays may occur due to technical issues, and we will make every effort to resolve such delays promptly.

REFUND POLICY

7.1 Refund Guarantee

We offer a 30-day refund guarantee for physical products purchased from our shop. If you are not satisfied with your purchase, you may request a refund within 30 days of receiving the product. Digital products are not eligible for refunds.

7.2 Eligibility for Refunds

To be eligible for a refund, physical products must be returned in their original condition and packaging. Any shipping costs incurred for the return will be at your expense.

7.3 Prelaunch Products and Refunds

Prelaunch products may be eligible for cancellation and a full refund before the official release date. However, once a prelaunch product has been shipped, it is no longer eligible for a refund unless it is defective.

INTELLECTUAL PROPERTY

All intellectual property rights, including copyrights, trademarks, and patents, in the products and content available on the website are the property of ice-quake.com or their respective owners.

LIMITATION OF LIABILITY

To the extent permitted by law, ice-quake.com  shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or your purchase of products.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Switzerland.

AMENDMENTS

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on the website. Please review these Terms and Conditions periodically for any updates.

If you have any questions or concerns regarding these Terms and Conditions, please contact our customer support team at info@icequake.com

By using our website and making purchases, you agree to be bound by these Terms and Conditions.

Please note that this is a general template and may need to be customized to fit the specific products and policies of your website and company. It’s essential to review and comply with all relevant consumer protection laws and regulations in your jurisdiction.